BitPay Invoice Revamp

Redesigned core invoice flow during technology migration.

Client

BitPay

Services

Visual Design UI & UX Design

Industries

Crypto

Date

2021

Complete redesign of BitPay's merchant invoice payment flow during technology stack migration, modernizing the experience while preserving trusted payment patterns merchants depend on.

01. Problem

BitPay's merchant invoice flow was built on an outdated technology stack that needed migration to modern infrastructure. This core revenue-generating flow required careful redesign to ensure continuity for merchants and customers while taking advantage of new technical capabilities.

The challenge was updating everything without disrupting the payment patterns that users and merchants relied on for successful transactions.

02. Solution

I redesigned the complete payment flow from "Pay with BitPay" through transaction completion, preserving familiar wallet and token selection patterns while modernizing the overall experience. The key improvement was enhancing the WalletConnect experience - users can now see their token balances when connecting wallets, providing better payment decision-making context.

Everything was updated to work with the new technology stack and implemented using an updated design system.

03. Process

I approached this as a technology-driven redesign, carefully preserving core interaction patterns that merchants and users trusted while identifying opportunities for meaningful improvements. The WalletConnect enhancement was a significant UX upgrade enabled by the new technical capabilities.

The redesign required implementing a new design system across the entire flow while maintaining the reliability merchants expect from their payment processing.

04. Impact

Successfully migrated BitPay's core revenue flow to modern infrastructure without disrupting merchant operations or user familiarity. The enhanced WalletConnect experience provides users with balance visibility for better payment decisions, while the updated design system creates a foundation for future invoice flow improvements.